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Shreveport Mold Remediation IICRC Certified • 24/7 Emergency • Caddo Parish LA

Mold Remediation Shreveport LA – Fast, Certified & Affordable

Shreveport’s subtropical humidity and heavy seasonal rainfall create year-round mold risks for local homeowners. Our IICRC-certified crews respond in under 30 minutes to contain mold growth before it spreads through your HVAC system or wall cavities.

IICRC Certified Licensed by LSLBC 24/7 Emergency Response Free Mold Inspections 1-Year Written Warranty
Certified mold remediation technician treating mold damage inside a Shreveport LA home
⚡ <30-Min Emergency Response — Shreveport, LA
<30 Minute Emergency Response
IICRC Certified Technicians
500+ Shreveport Projects Completed
1-Year Written Workmanship Warranty

Why Shreveport Homes Face Elevated Mold Risk — And What Professional Remediation Involves

Shreveport’s average annual relative humidity of 57.7% — peaking above 66% from December through February — places Caddo Parish homes squarely in Louisiana’s high-risk mold corridor. The combination of clay-heavy soils that retain moisture around foundations, aging housing stock in neighborhoods like Broadmoor and South Highlands, and seasonal rainfall averaging 51 inches per year means mold colonies can establish inside wall cavities and crawl spaces before visible signs appear. Professional mold remediation in the Shreveport area typically costs between $1,500 and $6,000 depending on affected square footage, mold species, and structural damage extent.

Certified mold remediation Shreveport LA projects follow IICRC S520 standards — the industry benchmark for mold assessment and removal. This includes containment setup using negative air pressure, HEPA filtration to capture airborne spores down to 0.3 microns, antimicrobial treatment of affected surfaces, and post-remediation air quality verification. Louisiana’s State Licensing Board for Contractors (LSLBC) requires a specific mold remediation license for any project valued at $7,500 or more, with mandatory 24-hour training certification for all qualifying technicians.

If you’ve spotted discoloration on drywall, detected a musty odor in your crawl space, or received a mold-positive inspection report, don’t wait for the colony to spread. Call Shreveport Mold Remediation at (318) 232-8918 for a free on-site inspection and written scope of work. Early intervention reduces remediation costs by up to 60% compared to delayed treatment.

📞 Get Help Now — (318) 232-8918
Mold growth on interior drywall of a Shreveport LA home requiring professional remediation

Mold Remediation Service Specifications

Every Shreveport mold remediation project includes detailed documentation: pre-remediation assessment reports, daily work logs, moisture readings, and post-remediation clearance testing results.

Response Time:
Under 30 minutes for emergency calls within Shreveport city limits. Same-day appointments available for scheduled inspections throughout Caddo and Bossier Parishes.
Service Area:
Shreveport (71101–71129), Bossier City, Blanchard, Greenwood, Keithville, Stonewall, Haughton, Minden, and all of Caddo & Bossier Parishes.
Certifications:
IICRC S520 Mold Remediation, IICRC WRT (Water Damage Restoration), Louisiana LSLBC Mold Remediation License, EPA Lead-Safe Certified Firm.
Equipment & Technology:
HEPA air scrubbers, negative air machines, thermal imaging cameras, digital hygrometers, ATP surface testing, commercial-grade dehumidifiers (LGR technology).
Pricing:
Free initial inspection. Remediation projects range from $1,500 (single room, surface mold) to $6,000+ (multi-room with structural involvement). Average Shreveport project: $2,800–$3,500. Written estimates provided before work begins.
Insurance:
Fully insured with general liability and workers’ compensation coverage. We bill homeowner’s insurance directly when mold results from a covered peril such as burst pipes or storm damage.
Guarantee:
1-year written workmanship warranty on all remediation projects. Post-remediation clearance testing included at no additional charge. If mold returns in the treated area within 12 months, we re-treat at no cost.
Mold remediation equipment including HEPA air scrubbers and dehumidifiers deployed in a Shreveport LA property

Common Causes of Mold Problems in Shreveport Homes & Businesses

Shreveport’s combination of high humidity, aging infrastructure, and seasonal storm activity creates multiple pathways for mold intrusion. These are the most common triggers we encounter in Caddo Parish properties.

High Humidity & Poor Ventilation

Shreveport’s humidity regularly exceeds 60% from November through March, which surpasses the 50% threshold where mold thrives. Older homes in Broadmoor, Cedar Grove, and Queensborough often lack modern vapor barriers. Bathrooms, laundry rooms, and enclosed porches without exhaust fans become prime colonization sites.

Flooding & Storm Damage

Cross Lake and the Red River floodplain affect properties across western and southern Shreveport, including homes near Southern Avenue and Clyde Fant Parkway. Heavy spring and summer storms regularly push 3–5 inches of rain in single events. Improperly dried flood damage can produce visible mold colonies within 24–48 hours.

Plumbing Leaks & Slab Moisture

Many homes built in the 1960s–1980s across South Highlands and Pierremont use galvanized or cast-iron supply lines prone to pinhole leaks. Slab-on-grade foundations common throughout Shreveport wick moisture into flooring materials. Slow leaks under sinks and behind washing machines often go undetected for weeks.

HVAC System Condensation

Shreveport’s long cooling season (April through October) means air conditioning systems run 6–8 months annually. Undersized or poorly maintained HVAC units produce excess condensation in ductwork and drain pans. Properties along I-20 corridor and in newer subdivisions in south Shreveport (71115, 71119) frequently show mold in supply ducts and air handler closets.

Our 7-Step Mold Remediation Process

Every Shreveport mold remediation project follows IICRC S520 standards from initial assessment through post-clearance testing. This systematic approach ensures complete mold removal and prevents regrowth.

  1. Step 1: Free On-Site Inspection & Assessment

    A certified technician performs a visual inspection, takes moisture readings with a digital hygrometer, and uses thermal imaging to identify hidden moisture sources behind walls and under flooring. We document all findings with photos and measurements for your records and insurance claim.

  2. Step 2: Air Quality & Surface Sampling

    We collect air samples and surface swabs from affected and unaffected areas, then send them to an independent AIHA-accredited laboratory. Results typically return within 24–48 hours and identify mold species, spore counts, and contamination severity levels.

  3. Step 3: Containment Setup

    Polyethylene sheeting seals off the affected area from the rest of your home. We install negative air machines to create pressure differentials that prevent spores from migrating. HEPA air scrubbers run continuously to filter airborne particles down to 0.3 microns.

  4. Step 4: Mold Removal & Material Demolition

    Technicians in full PPE remove mold-damaged materials including drywall, insulation, carpet, and wood trim. Porous materials with mold penetration are bagged, sealed, and disposed of following Louisiana DEQ waste guidelines. Non-porous surfaces are cleaned using HEPA vacuums and wire brushing.

  5. Step 5: Antimicrobial Treatment & Encapsulation

    All exposed surfaces in the containment zone receive EPA-registered antimicrobial application. Structural wood framing is treated with fungicidal encapsulant to prevent future colonization. Crawl spaces receive additional vapor barrier installation when moisture intrusion originated from below grade.

  6. Step 6: Structural Drying & Dehumidification

    Commercial LGR (Low Grain Refrigerant) dehumidifiers and high-velocity air movers reduce moisture content in wood framing to below 15% and ambient humidity below 45%. We take daily moisture readings and document drying progress until target levels are confirmed across all affected materials.

  7. Step 7: Post-Remediation Clearance Testing

    An independent third-party inspector collects final air and surface samples to verify spore counts have returned to normal background levels. You receive a written clearance report confirming successful remediation. This document satisfies insurance requirements and protects your home’s resale value.

Timeline & Costs for Shreveport Mold Remediation Projects

Mold remediation costs in Shreveport depend on affected area size, mold species, material damage, and accessibility. Below are typical ranges based on projects we’ve completed in Caddo and Bossier Parishes.

Project Type Common Example Affected Area Cost Range Timeline
Small / Surface Mold Bathroom ceiling or window frame mold Under 30 sq ft $1,500 – $2,200 1 – 2 days
Moderate Contamination Crawl space or single-room wall mold 30 – 100 sq ft $2,500 – $4,000 2 – 4 days
Large-Scale Remediation Multi-room or HVAC duct contamination 100 – 300 sq ft $4,000 – $6,500 4 – 7 days
Severe / Structural Flood-damaged home with subfloor and wall cavity mold 300+ sq ft $6,500 – $12,000+ 1 – 3 weeks

All estimates are based on 2025–2026 Shreveport-area project data and may vary based on mold species, material type, accessibility, and structural damage extent. A written estimate is provided before any work begins. Emergency and after-hours service may incur additional fees.

Why Choose Shreveport Mold Remediation

Shreveport Mold Remediation serves Caddo and Bossier Parishes with IICRC-certified crews, transparent flat-rate pricing, and a 1-year written warranty on every project. We carry a Louisiana LSLBC mold remediation license and bill insurance companies directly for covered claims.

IICRC S520 Certified Crews

Every technician holds current IICRC S520 (Mold Remediation) and WRT (Water Restoration) certifications. We complete 24+ hours of continuing education annually as required by the LSLBC. Our protocols follow the same standards used by federal disaster response agencies.

Transparent, Written Estimates

You receive a detailed, line-item estimate before work starts. No hidden fees, no change orders without written approval. We include containment, removal, treatment, drying, and clearance testing in every quote so there are no surprises at project completion.

Direct Insurance Billing

We work directly with State Farm, Allstate, USAA, Louisiana Citizens, and all major carriers. Our project documentation meets Louisiana insurance claim requirements. We handle the paperwork, supplement negotiations, and adjuster communication so you don’t have to.

Post-Remediation Clearance Included

Every project includes independent third-party air quality testing at no extra charge. You receive a written clearance report documenting spore counts before and after remediation. Our 1-year warranty guarantees the treated area stays mold-free or we re-treat at zero cost.

Shreveport Mold Remediation technician in PPE performing certified mold removal inside a Shreveport LA home

DIY vs. Professional Mold Remediation Comparison

Factor DIY Approach Professional Service
Effective Area Surface mold under 10 sq ft on non-porous materials Any size contamination including hidden mold in wall cavities and crawl spaces
Equipment Store-bought sprays, household bleach, N95 mask HEPA air scrubbers, negative air machines, commercial dehumidifiers, thermal imaging cameras
Mold Identification Visual assessment only — cannot identify species or hidden colonies Laboratory air and surface sampling identifies species and quantifies spore counts
Cross-Contamination Risk High — disturbing mold without containment spreads spores throughout the home Controlled — polyethylene containment and negative air pressure prevent spore migration
Cost $50 – $300 in supplies (does not address root cause) $1,500 – $6,000+ with containment, removal, treatment, drying, and clearance testing included
Verification No way to confirm complete removal or safe air quality levels Independent third-party clearance testing with written report documents successful remediation

What to Expect When You Call

When you call (318) 232-8918, a certified technician is dispatched to your Shreveport property within 30 minutes for emergencies or scheduled for a same-day inspection. After the free assessment, you receive a written scope of work and flat-rate estimate. Once approved, our crew sets up containment and begins remediation — most projects complete in 2–5 days. You receive a post-remediation clearance report from an independent inspector before we remove containment and consider the job complete.

Common Mold Remediation Project in Shreveport

📍 Typical Mold Remediation Project: Crawl Space Mold After Plumbing Leak

Typical Scenario:
A homeowner in the Broadmoor neighborhood (71105) noticed a musty smell in their hallway and discovered discoloration on baseboards. A plumber had repaired a slow copper supply line leak two weeks earlier, but the crawl space was never dried or inspected for mold growth.
Our Approach:
Our crew set up containment barriers at crawl space access points and installed negative air machines. Mold-damaged vapor barrier, insulation, and a section of subflooring were removed and disposed of. Exposed floor joists received HEPA vacuuming, antimicrobial treatment, and fungicidal encapsulant. Two LGR dehumidifiers ran for 72 hours to bring wood moisture content below 14%.
Typical Outcome:
The project was completed in 3 days with a total cost of $3,200. Independent clearance testing confirmed spore counts returned to normal background levels. The homeowner received a 1-year written warranty and a clearance report for their insurance file.

Local Shreveport Mold Risks & Prevention Strategies

Neighborhood-Specific Risk Areas

Properties near Cross Lake and along the Red River floodplain — including homes in Lakeshore Drive, Clyde Fant Parkway, and the Twelve Oaks area — face elevated mold risk from seasonal flooding and high water tables. Older neighborhoods like Cedar Grove, Allendale, and Queensborough contain housing stock from the 1940s–1960s that often lacks modern moisture barriers and adequate ventilation. Newer subdivisions in south Shreveport (Long Lake, Ellerbe Road corridor) occasionally develop mold issues when builders skip vapor barrier installation in crawl spaces.

Louisiana Building Code Considerations

Louisiana’s residential building code (IRC adoption) requires vapor retarders in crawl spaces and proper bathroom exhaust ventilation. However, many pre-1990 Shreveport homes were built before these requirements took effect. The LSLBC requires licensed mold remediation contractors to carry general liability insurance and complete 24 hours of mold-specific training. Homeowners should verify any contractor’s LSLBC license number before signing a contract.

Seasonal Risk Calendar

Shreveport’s mold risk peaks during two periods: late winter (December–February) when humidity averages 64–66% and homes are sealed tight, and late spring through summer (May–August) when heavy rains coincide with 90°F+ temperatures. Hurricane season (June–November) creates additional risk from wind-driven rain intrusion and flooding. Running dehumidifiers year-round and maintaining indoor humidity below 50% significantly reduces mold colonization risk.

Prevention Checklist for Shreveport Property Owners

  • Keep indoor humidity below 50% using dehumidifiers — especially in crawl spaces and bathrooms
  • Run exhaust fans during and 30 minutes after showers and cooking
  • Inspect plumbing supply lines and drain connections under sinks every 6 months
  • Clean and inspect HVAC drip pans and condensate drain lines before each cooling season
  • Ensure gutters and downspouts direct water at least 6 feet away from your foundation
  • Install or replace vapor barriers in crawl spaces — 6-mil polyethylene minimum
  • Check attic ventilation and soffit vents for blockages that trap moisture
  • Address any water intrusion (leaks, seepage, condensation) within 24 hours to prevent mold colonization

Insurance Claims Help for Shreveport Residents

Louisiana homeowner’s insurance policies typically cover mold remediation when the growth results from a “covered peril” such as burst pipes, storm damage, or appliance malfunctions. However, mold caused by long-term maintenance neglect, high humidity alone, or pre-existing conditions is generally excluded. Many Louisiana policies include mold coverage caps ranging from $10,000 to $50,000 — review your declarations page or call your agent to confirm your specific limits.

Shreveport Mold Remediation documents every project with the level of detail Louisiana insurance adjusters require: timestamped photos, moisture readings, laboratory results, itemized scope of work, and post-remediation clearance reports. We work directly with adjusters from State Farm, Allstate, USAA, Louisiana Citizens, and all other carriers to ensure your claim is processed accurately and promptly. If your claim is initially underpaid, we assist with supplement documentation at no additional charge.

Our 5-Step Insurance Claim Process

  1. We perform a free inspection and document all damage with photos, moisture readings, and laboratory samples that meet insurer evidence standards.
  2. Our team prepares a detailed scope of work using Xactimate — the same estimating software your insurance company uses — to ensure line-item alignment.
  3. We file the claim on your behalf and coordinate directly with your adjuster to schedule inspections and provide supplemental documentation as needed.
  4. Remediation begins immediately upon claim approval. We bill your insurance company directly so your out-of-pocket cost is limited to your deductible.
  5. After clearance testing confirms successful remediation, we submit final documentation to your insurer and provide you with copies of all reports for your records.

📋 What’s Typically Covered

Mold resulting from sudden pipe bursts, storm damage, appliance leaks, and fire suppression water is usually covered under Louisiana homeowner’s policies. Coverage limits vary — most policies cap mold claims between $10,000 and $50,000. Review your declarations page for your specific limit.

💰 Direct Insurance Billing

We bill your insurance carrier directly so you pay only your deductible upfront. Our Xactimate-formatted estimates align with insurer pricing databases, reducing back-and-forth disputes. If your carrier requests a supplement, we prepare and submit it at no extra cost to you.

Certifications & Equipment We Use

Industry Certifications

All Shreveport Mold Remediation technicians hold current IICRC S520 (Mold Remediation) and IICRC WRT (Water Damage Restoration) certifications. We maintain an active Louisiana State Licensing Board for Contractors (LSLBC) mold remediation license, which requires 24 hours of approved mold-specific training and proof of general liability and workers’ compensation insurance. Our firm is also an EPA Lead-Safe Certified company — important for pre-1978 Shreveport homes where mold remediation may disturb lead-based paint.

Ongoing Training & Standards Compliance

Our team follows IICRC S520 remediation standards, ANSI/IICRC R520 reference guides, and EPA mold remediation guidelines for schools and commercial buildings. We complete annual continuing education through IICRC-approved providers and stay current with Louisiana LSLBC regulatory updates. All air and surface samples are analyzed by AIHA-accredited independent laboratories to ensure unbiased results.

Equipment Deployed on Every Project

  • HEPA Air Scrubbers — Filter airborne mold spores down to 0.3 microns during containment. Units cycle the air in the work zone 4–6 times per hour.
  • Negative Air Machines — Create pressure differentials inside containment zones to prevent spore migration to unaffected areas of the home.
  • Thermal Imaging Cameras — Detect hidden moisture behind walls, under flooring, and in ceilings without invasive demolition. Identifies leak sources and moisture migration paths.
  • LGR Commercial Dehumidifiers — Low Grain Refrigerant units remove up to 17 gallons of moisture per day. Essential for drying structural materials to below 15% moisture content.
  • Digital Hygrometers & Pin Moisture Meters — Measure ambient humidity and material moisture content with ±1% accuracy. Used for daily drying documentation and final clearance readings.
  • ATP Surface Testing Meters — Provide rapid on-site measurement of biological activity on treated surfaces. Confirms antimicrobial treatment effectiveness within minutes.

Why You Can Trust Shreveport Mold Remediation

Licensed & Insured

Louisiana LSLBC licensed mold remediation contractor with active general liability and workers’ compensation coverage.

IICRC Certified

All technicians hold current IICRC S520 (Mold Remediation) and WRT (Water Restoration) certifications with annual continuing education.

24/7 Availability

Emergency mold remediation Shreveport dispatch available 24 hours a day, 7 days a week, including holidays. Under 30-minute response within city limits.

1-Year Written Warranty

Every remediation project includes a 1-year workmanship warranty. If mold returns in the treated area within 12 months, we re-treat at no cost to you.

Serving Shreveport and Surrounding Communities

Shreveport Mold Remediation serves all of Caddo and Bossier Parishes with under 30-minute emergency response times within Shreveport city limits.

Downtown Shreveport (71101)
Highland / Stoner Hill (71104)
Broadmoor / Shreve Isle (71105)
South Highlands / Pierremont (71106)
North Shreveport / Mooretown (71107)
Cedar Grove / Ingleside (71108)
Werner Park / Westwood (71109)
South Shreveport / Ellerbe (71115)
Southern Trace / Long Lake (71118)
Southwest Shreveport (71119)
Twelve Oaks / Norris Ferry (71129)
Bossier City (71111)
Haughton (71037)
Blanchard (71009)
Greenwood (71033)
Keithville (71047)
Stonewall (71078)

Zip codes served: 71101 • 71103 • 71104 • 71105 • 71106 • 71107 • 71108 • 71109 • 71111 • 71115 • 71118 • 71119 • 71129 • 71009 • 71033 • 71037 • 71047 • 71078 and surrounding Caddo & Bossier Parishes.

Frequently Asked Questions About Mold Remediation in Shreveport, LA

How long does mold remediation take in Shreveport?

Most Shreveport mold remediation projects take 2–5 days from containment setup through clearance testing. Small projects under 30 square feet can be completed in 1–2 days. Large-scale remediation involving multiple rooms or structural damage may take 1–3 weeks. Drying time depends on Shreveport’s ambient humidity, which is why we use commercial LGR dehumidifiers rather than relying on natural air circulation.

What does mold remediation cost in Shreveport, LA?

Mold remediation in Shreveport typically costs between $1,500 and $6,000 for most residential projects. Small bathroom or closet projects start around $1,500. Crawl space remediation averages $2,800–$3,500. Large-scale projects with structural involvement can exceed $6,500. We provide a free inspection and written estimate before any work begins, so you know the exact cost upfront.

Does homeowner’s insurance cover mold remediation in Louisiana?

Louisiana homeowner’s insurance typically covers mold remediation when the growth results from a covered peril like burst pipes, storm damage, or appliance failure. Mold caused by long-term neglect or humidity alone is usually excluded. Most Louisiana policies include mold coverage caps between $10,000 and $50,000. We handle direct insurance billing and claims documentation to streamline the process.

Can I stay in my home during mold remediation?

In most cases, yes. Our containment protocols — including polyethylene barriers and negative air machines — isolate the work zone from living areas. However, if mold contamination is extensive, affects the HVAC system, or involves toxic species like Stachybotrys (black mold), we may recommend temporary relocation. Households with immunocompromised individuals, infants, or severe allergy sufferers should consider staying elsewhere during active remediation.

How do I prevent mold from returning after remediation?

Keep indoor humidity below 50% using dehumidifiers, especially during Shreveport’s high-humidity months from December through February and May through August. Run exhaust fans during and 30 minutes after showers. Inspect plumbing connections every 6 months. Service your HVAC system annually, including cleaning condensate drain lines. Address any water intrusion within 24 hours — mold can begin colonizing damp materials in as little as 48 hours.

What is the difference between mold removal and mold remediation?

Mold removal implies eliminating all mold, which is impossible since mold spores exist naturally in outdoor and indoor air. Mold remediation restores mold spore levels to normal, safe background concentrations by removing contaminated materials, treating surfaces with antimicrobials, and verifying air quality through laboratory testing. Professional mold remediation in Shreveport follows IICRC S520 standards, which define “normal” as spore counts comparable to outdoor ambient levels.

Do you handle commercial mold remediation in Shreveport?

Yes. We perform mold remediation in commercial properties including offices, retail spaces, restaurants, schools, and multi-family apartment buildings throughout Shreveport and Bossier City. Commercial projects follow the same IICRC S520 standards as residential work but may require additional coordination with building management, tenants, and commercial insurance carriers. We schedule commercial work around business hours when possible to minimize operational disruption.

Are you available 24/7 for emergency mold remediation in Shreveport?

Yes. Emergency mold remediation Shreveport service is available 24 hours a day, 7 days a week, including holidays. Our certified technicians respond within 30 minutes to addresses within Shreveport city limits. Emergency situations include active water leaks with visible mold growth, post-flood mold contamination, and mold discovered during real estate transactions with closing deadlines. Call (318) 232-8918 any time.

What Louisiana regulations apply to mold remediation?

The Louisiana State Licensing Board for Contractors (LSLBC) requires a mold remediation license for any project valued at $7,500 or more. Licensed contractors must complete 24 hours of approved mold-specific training and maintain general liability and workers’ compensation insurance. Louisiana does not have a standalone mold disclosure law, but sellers must disclose known material defects including mold under the state’s Property Disclosure Act. Always verify your contractor’s LSLBC license number before signing an agreement.

How do I know if there is hidden mold in my Shreveport home?

Common signs of hidden mold include persistent musty odors (especially in closets, crawl spaces, or near HVAC vents), unexplained allergy symptoms that worsen indoors, and visible water stains on ceilings or walls. Thermal imaging cameras can detect moisture behind walls without invasive demolition. Air sampling identifies elevated spore counts even when mold isn’t visible. If you suspect hidden mold, a professional inspection with laboratory testing is the only reliable way to confirm or rule out contamination.

Service Guarantees

1-Year Workmanship Warranty

Every mold remediation project is backed by a 1-year written warranty. If mold returns in any area we treated within 12 months, we re-remediate at zero cost. The warranty covers labor, materials, and a new round of clearance testing.

Post-Remediation Clearance Testing

Independent third-party air quality testing is included with every project at no additional charge. You receive a written clearance report with before-and-after spore counts. This report satisfies insurance documentation requirements and protects your property value.

Written Price Guarantee

The estimate you approve is the price you pay. No hidden fees, no surprise charges, no unapproved change orders. If our crew discovers additional contamination beyond the original scope, we provide a written addendum for your approval before proceeding.

24-Hour Moisture Guarantee

We do not close a project until all structural materials test below 15% moisture content and ambient humidity reads below 45% in the remediated area. Daily moisture readings are documented and included in your project file. If drying targets are not met, we extend dehumidification at no added cost.

Get Fast, Professional Mold Remediation in Shreveport Today

Mold spreads fast — every 24 hours of delay increases remediation costs and health risks. Call Shreveport Mold Remediation at (318) 232-8918 now for a free inspection. Our IICRC-certified crews respond in under 30 minutes to Shreveport and Bossier City addresses.

📞 (318) 232-8918
Call Now — Free Assessment Shreveport Mold Remediation crew responding to an emergency mold remediation call in Shreveport LA